Azhrance Shipping Policy

Thank you for shopping with Azhrance. We’re committed to providing a smooth and reliable delivery experience. Please read the details of our updated shipping policy below.

1. Shipping Coverage

We offer delivery across all Emirates in the UAE.

For international shipping requests, please contact us at info@azhrance.com.

2. Delivery Timelines

Location Estimated Delivery Time
Sharjah / Dubai 1–2 business days
Other Emirates 2–4 business days
Remote Areas 3–5 business days

Delivery times may vary based on location, public holidays, or courier constraints.

3. Shipping Charges

✅ FREE Shipping on All Orders – No Minimum Spend Required

There are no hidden charges or delivery fees. What you see at checkout is what you pay.

4. Order Processing & Tracking

  • Orders are typically processed within 24 hours (excluding weekends and holidays).

  • You will receive order confirmation and tracking details via WhatsApp, SMS, or email once shipped.

5. Delivery Partners

We work with trusted courier partners to ensure safe, fast, and trackable deliveries across the UAE.

6. Missed Deliveries

If the delivery partner is unable to reach you after two attempts, your order may be returned to us.

  • Re-delivery can be scheduled by contacting our support team.

  • Please ensure your phone number and address are correct during checkout.

7. Damaged or Missing Items

If you receive a product that is damaged, defective, or incomplete:

  • Contact us within 24 hours of delivery.

  • Share your order number and photos via info@azhrance.com or WhatsApp.

  • We will arrange a replacement or refund as per our Return Policy.

8. In-Store Pickup (Optional)

Prefer to collect in person? You can pick up your order from any of our stores:

  • Muweilah Branch

  • Karama Branch

  • Abu Dhabi Branch

Let us know your preferred pickup location during checkout or contact us directly.

9. Contact Us

📞 +971-54 785 5050
📧 info@azhrance.com
🌐 www.azhrance.com