Terms of service

Azhrance – Terms of Service

Welcome to Azhrance. By accessing or using our website, services, or purchasing our products, you agree to the following Terms of Service. Please read them carefully before continuing.

1. General

  • This website is operated by Azhrance.

  • Throughout the site, the terms “we”, “us”, and “our” refer to Azhrance.

  • These Terms apply to all users, including browsers, customers, and merchants.

2. Eligibility

To use this website and make purchases, you must:

  • Be at least 18 years old or using the site under parental supervision.

  • Agree to provide accurate, complete, and updated information.

3. Products & Pricing

  • We make every effort to ensure product details and prices are accurate.

  • Prices are listed in AED (United Arab Emirates Dirhams) and are subject to change without notice.

  • We reserve the right to modify or discontinue products at any time.

4. Orders & Payments

  • All orders are subject to availability and confirmation.

  • We accept various payment methods, including credit/debit cards and Cash on Delivery (COD).

  • Azhrance reserves the right to cancel or refuse any order at our discretion.

5. Shipping & Delivery

  • Shipping timelines and charges are displayed during checkout.

  • Delivery delays caused by third-party couriers are beyond our control.

  • Customers are responsible for providing accurate delivery addresses and contact details.

6. Returns & Refunds

  • We accept returns within 7 days as per our Return & Refund Policy.

  • Products must be unused and in original packaging.

  • Refunds will be issued via the original payment method or store credit.

7. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy.
We do not share your data with third parties except for order processing and support services.

8. Intellectual Property

All website content—including logos, product images, text, and design—is the exclusive property of Azhrance.
You may not reproduce or use any part of our content without written permission.

9. User Conduct

You agree not to:

  • Use the website for any unlawful or fraudulent purposes.

  • Interfere with the site’s functionality or security.

  • Violate any local, national, or international law or regulation.

10. Third-Party Services

Our website may include links or integrations with third-party tools (e.g., payment gateways, shipping partners).
We are not responsible for the performance or privacy practices of these third parties.

11. Changes to Terms

Azhrance reserves the right to update or modify these Terms at any time. Changes will be effective upon posting. Continued use of the site after changes means you accept the new Terms.

12. Contact Us

If you have questions about these Terms of Service:

📧 info@azhrance.com
📞 +971-54 785 5050
🌐 www.azhrance.com
📍 Muweilah, Karama & Abu Dhabi Branches